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Can I change the address on my order?Updated a year ago

Type the wrong address, or maybe the pesky auto-complete got in the way? Not a problem. If your order is unfulfilled, shoot us a quick email and let us know the new shipping address. We will do our best to change it before it ships, but the quickest option is to cancel your order and place a new one to the correct address!

Unfortunately, if your order has already shipped, we aren't able to change the shipping details on your behalf once it has left our greenhouse. While we do our best to accommodate changes, we can not guarantee address changes can be made and any orders that are returned due to incorrect address will not be refunded the initial shipping cost.

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