How Do Discount Codes and Promotional Offers Work at Checkout?Updated an hour ago
We want to ensure you get the best value every time you shop with us, which is why we occasionally offer special discount codes, email promotions, and seasonal sales. To keep our pricing straightforward and fair, our checkout system is designed to accept one promotional offer or discount code per order.
How Discounts Work Together
Discount codes and promotional offers cannot be combined or "stacked." If you receive an exclusive offer via email—such as a promotional gift or a percentage-off deal—and manually enter a different discount code at checkout, the system will not apply both.
Here is what happens when multiple discounts are present:
Single Code Limit: You may only enter one active promo code in the discount field during checkout.
Newest Code Overrides: Entering a new promo code automatically replaces and removes any previously applied discount or active email promotion in your cart.
Selecting Your Preferred Deal: Because the newest code overrides previous offers, make sure to enter the specific code you wish to use last before completing your purchase.
Where to Apply Your Discount Code
To ensure your discount is properly calculated, your code must be entered directly into the designated promo code field at checkout.
Where to Enter It: Look for the field labeled "Discount Code" or "Promo Code" on the checkout page, enter your code, and click Apply before completing your order.
Order Notes Field: Please note that entering a promo code in the "Order Notes" or "Special Instructions" box will not apply the discount. Our system cannot read or process promotional codes left in the notes section, and discounts cannot be applied retroactively once an order is placed.
If you ever have trouble deciding which code offers the best value, or if you need assistance applying an offer to your cart, please reach out to our Customer Care team before placing your order.