Why does my refund appear as a charge?Updated a year ago

It's not uncommon to experience confusion when a refund appears as a charge on your statement. Rest assured, this discrepancy is often due to how some financial institutions process transactions. Initially, refunds may display as negative charges while pending, reflecting the reversal of the original transaction. However, within 5-10 business days, the refund should be processed as a credit, offsetting the initial charge.

Please note that we prioritize your security and privacy. We cannot charge your credit card without your explicit consent. If a charge appears from us, it's likely due to a previously authorized transaction. For added security, we never have access to your full credit card information! If you have any further concerns or questions regarding refunds or charges, please don't hesitate to reach out to our team for assistance.