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Shipping + Delivery

Curious to know exactly how or when we will be delivering those beauties? We've got the answers you're looking for! See Winter Orders for more information about winter delays.

When will my order ship?

Our small but mighty team does their best to get your green amigos packed and ready to go as soon as possible! Please expect between 3-6 business days for processing before our team ships out your order in the spring and summer months. In the winter,

Where does Plantsome deliver plants?

Plantsome delivers house plants to all provinces in Canada! If you aren't able to place an order to your address please reach out to us for help.If you reside in Nunavut, Northwest Territories or Yukon please reach out before placing an order as spec

How much is charged for shipping?

At this time we only offer flat rate shipping of $11.99 to major urban areas. Remote locations* may receive higher charges, along with Atlantic provinces (PEI, NB, NS, and NL), and Territories (YT, NU, NWT). *Some remote areas of Canada will incur si

How do you guarantee my plant arrives safely?

Great question! We have the perfect answer. At Plantsome we've developed a special box for shipping plants. This box will protect the soil from falling out of the pot. It also makes sure your plant stays snug and well protected from forces on the box

Who will be delivering my plants?

For local orders (Vancouver, Burnaby, West Vancouver, North Vancouver, Port Moody, Coquitlam, Port Coquitlam, New Westminster & Richmond) your orders will be shipped in our beautiful Betty, the amazing Plantsome van.Orders outside of our local delive

How can I track the status of my order?

You can track the status of your order as soon as it's placed via your Order Confirmation. If your order is fulfilled via Canada Post or FedEx, you will receive a tracking code via email as soon as your order ships. Please allow up to 24 hours for yo

My order still hasn't arrived, are my plants ok?

Nobody likes waiting, especially if one of your green amigos hit a snag on his way to you! Surge volume at the post office or the occasional sorting issue at a sorting facility may delay your shipment for a little bit but your plants will typically b

Can I ship to multiple addresses?

Yes and no! We can only ship to one address per order, but if you're a business or looking to place a large order to multiple addresses, we can create a custom order and issue an invoice. Plants make a great gift to new hires or as a thank you gift t

Can I pick up my order?

We appreciate your eagerness to get your new green amigos! Unfortunately at this time, we aren't able to offer order pick up. If you're local to Metro Vancouver, rest assured your order will be on its way on our local delivery van soon!